Contact information

Contact Us — We’re Here to Help!

At Humcrafts, we value every single connection with our community of EDC enthusiasts, bikers, and craft lovers. Whether you have a question about an order, need assistance with product selection, or want to discuss a custom handcrafted piece, our team is always ready to support you.

📩 Get in Touch Directly

  • ✉️ Email Support: contact@humcrafts.store
    (We respond to all inquiries within 12–24 business hours)

  • 💬 WhatsApp Support: +84 982 565 263
    (Available for quick questions, order tracking, and live assistance)

  • ⏰ Customer Service Hours:
    Monday – Saturday: 8:00 AM – 8:00 PM (GMT+7)
    Sunday: Closed (Messages received on Sunday will be replied to first thing Monday)

📍 Business Information & Studio

🤝 Our Support Commitment

  1. Real Human Support: No automated bots—you will communicate directly with our passionate team.
  2. Hassle-Free Assistance: Have an issue with your order or shipping? We will work with you until you are 100% satisfied.
  3. Custom Order Inquiries: Have an idea for a custom metal-wrapped design? Drop us a line anytime!